
IDS (integrated digital solutions) is a full service office solutions provider covering Southwestern Ontario. Owners and Partners of IDS are Tony Parrott and Jeff Dunlop. Tony and Jeff purchased IDS in September of 2004 and within a year and a half attracted the Canon and Konica Minolta product lines. Under new ownership, the company has grown over 300% in the past five years. How? Tony and Jeff focus on the needs of their customer and customize a technology plan with implementation to fit those needs. The combined experience of Tony and Jeff plus the addition of Bernie Aldred- (Service Manager of 32 year experience) provides 75 years of office solutions and services to their trade area. In London, 6 highly skilled and qualified sales representatives evaluate consumers’ needs in a very strategic and individual manner. To support this sales effort in London, 6 highly skilled and qualified service representatives ensure that consumer needs are managed in a mandated 4 hour turnaround. To support the Kitchener/Waterloo office, IDS has 3 highly qualified sales representatives and 2 service representatives. In KW, IDS has partnered with Trevor Price who is very familiar with the local landscape and commerce in the greater KW area. Tony and Jeff focus on a business philosophy that is very personal and tailor made. Their business operates as a united force from the front door through sales, service and supplies. The IDS staff knows their customer and ensure that all inquiries are handled in a timely and personal manner. Contact IDS via email or call for a free consultation. Let IDS solve and service your office requirements.